Your review
I purchased a 24 piece deluxe basket of fruit for my children for Christmas. I paid $126.44 US. It was delivered on Dec. 29th and it contained no deluxe fruit, but instead contained six apples, six oranges one bruised mango and one moldy rotten pineapple for a total of 14 pieces of fruit. I emailed them, which is the only way to actually reach someone and was told on Dec. 30th in the early morning that I would receive a return label for a full refund. When the label didn’t arrive within an hour, I requested again a return label, then a while later I again requested a return label for a total of three times on December 30th. On Dec 31 I requested a label, January 1st I requested a label, January 2nd I requested a label. On January 3rd, five days after receiving rotten fruit my children were begging me to let them throw it in the garbage. I told them not to do that, I needed to get the return label. I asked them to put it on their front porch in a plastic garbage bag. Then twice on January 3rd I requested a label. On January 4th, 6 days after deliberately delivering rotten fruit and 5 days after a label was promised, the return label arrived. Unfortunately, late afternoon early evening on January 3rd mice had swarmed this bag and my son-in-law said no more and he threw it away. It was then my children offered to pay me the money I spent on their Christmas present because they threw it in the garbage. So now I will not be getting my money back and I promised this Company that I was going to do everything in my power to write two reviews per day warning potential customers against spending their money to become a victim of this company’s fraud. This Christmas season 650 complaints were posted to the BBB and they posted only half the complaints they received; 450+ complaints were posted on Facebook, which is where I found out from a photo of someone who ordered the same basket that contained the exact same thing as my children’s basket plus 10 individual grapes to make 24 pieces of fruit. His oranges were moldy. My order number is #2970708. I want this company to know who I am and that I will never stop sharing my story. The last picture is what the company said my children would receive for my $126.44
